It has "locked" a couple times, but I got great, immediate assistance from your New Hampshire staff and rebooted and no problems! I have yet to really use the "shock" on the dogs.one is already afraid of the vibration, so we are good. With Spot On, we have not had any drops with the GPS or the cell phone / Bluetooth communications. So I went right to the GPS unit as keeping the dogs from the road was my #1 priority, with tracking being a bonus. I did not even have a cell phone, so now I have a cell phone to better track my dogs! My neighbor tried other trackers for his dogs, but the bluetooth apparently did not communicate with his phone and it was a waste of money. Is SpotOn waterproof? Can it be used when in the rain/snow or for swimming? Click here for more information on the tech that powers SpotOn. SpotOn includes Forest Mode which improves accuracy in areas with heavy tree cover. SpotOn uses a dual feed antenna that is designed to detect and ignore reflected signals. Unlike other systems, SpotOn can simultaneously receive and track signals from up to 30 satellites across four navigation satellite constellations including GPS (US), Galileo (European Union), Glonass (Russia), and BeiDou (China). Areas with large objects like buildings, hills, and heavy tree cover can reflect GPS signals, reducing accuracy. GPS systems are more accurate in a large flat open field where there is a clear view of the sky. The more satellites a GPS system can detect the greater the accuracy. GPS satellites are continuously moving across the sky, above and below the horizon. The accuracy of all GPS systems depends upon several factors including the quality of the GPS receiver and antenna, the number of satellites detected, and how much of the sky is in clear view from the ground. As a point of comparison GPS-enabled smartphones are typically accurate only to within 16 feet under open sky and greater than 16 feet near buildings, bridges, and under trees. SpotOn is accurate to three feet under open sky and ten feet under heavy tree cover or near buildings. Will SpotOn work in areas with no cellular service? The annual or semi-annual plans are discounted and come with a 90-day free trial so you can see if cellular works for you. You purchase a cellular upgrade for your SpotOn Fence through us. Receive notifications if your collar battery is low or your dog escapes. See your dog's location anytime, which is helpful if your fence is large. Cellular enables the SpotOn Fence to communicate with your phone over long distances. With an optional cellular upgrade, you can unlock some additional features. With SpotOn Fence, you do not need a cellular upgrade to create, manage and activate fences or contain your dog. Just like your old Garmin® navigation system for your car! Unlike your phone, SpotOn Fence can access GPS without a cellular connection. GPS is available anywhere you can see the sky, and it’s free. ![]() We proudly design, develop & manufacture in New Hampshire. Let your dog swim, splash & play in the rain - our GPS dog collar has an IP67 rating. Only SpotOn lets you set a GPS perimeter around your home to disable feedback and eliminate false warnings or corrections indoors. ![]() Keeps dogs contained with two alert tones and (optional) static correction or vibration + SpotOn never corrects a dog returning to the fence. Lets you & your family manage your dogs and fences from your phone. Stay out all day and recharge in about an hour with included power adaptor (lasts about 22 hours per charge). Optional Boundary Boost™ upgrade gives real-time GPS dog collar tracking notifications if your dog leaves the virtual fence and lets you use the app to call them home. True Location™ GPS technology - the most advanced in GPS dog fences- provides precision accuracy, even in the woods.
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